Privacy Policy
Last Updated: July 21, 2026
At The Container Store, protecting your privacy and personal information is one of our top priorities.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, browse our products, or make a purchase from our online store.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information that helps us provide a secure, convenient, and personalized shopping experience.
Information You Provide
When you interact with our website, we may collect information such as:
- Name
- Email address
- Phone number
- Shipping address
- Billing information
- Order details
- Payment-related information
- Customer support communications
This information may be collected when you:
- Place an order
- Create an account
- Contact our support team
- Subscribe to promotional communications
- Participate in website activities
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Website interaction data
- Pages viewed and browsing activity
This information helps us improve website performance and enhance your shopping experience.
2. How We Use Your Information
The information we collect may be used for the following purposes:
Order Processing
To:
- Complete purchases
- Process payments
- Arrange shipping
- Send order confirmations
- Provide tracking updates
Customer Support
To:
- Respond to questions
- Provide assistance with orders
- Resolve customer service requests
Website Improvement
To:
- Improve website functionality
- Understand customer preferences
- Develop better products and services
Marketing Communications
If you choose to receive updates, we may send:
- New product announcements
- Special promotions
- Shopping recommendations
You can unsubscribe from marketing emails at any time.
Security Protection
We use collected information to:
- Detect suspicious activity
- Prevent fraud
- Protect customer accounts and transactions
3. Protecting Your Information
We take reasonable security measures to protect your personal information.
These measures include:
Secure Transactions
Payment information is processed through trusted payment providers using encrypted technology designed to protect sensitive data.
Limited Access
Personal information is only accessible to authorized personnel and service providers who require it to perform necessary business functions.
Payment Information
The Container Store does not store complete credit or debit card information on our servers after payment processing is completed.
4. Sharing Your Information
We do not sell, rent, or trade your personal information for independent third-party use.
However, we may share information with trusted service providers that help us operate our business, including:
- Payment processing providers
- Shipping carriers
- Website hosting services
- Customer service platforms
- Marketing and analytics providers
These partners are permitted to use your information only to provide services on our behalf.
5. Advertising & Analytics Partners
To improve our advertising and understand customer interactions, we may use third-party technologies such as cookies, pixels, and analytics tools.
These partners may collect information about your browsing activities to provide more relevant advertising.
Examples of services we may use include:
- Meta (Facebook / Instagram)
- Google Analytics
- Shopify-related analytics services
Information collected by these providers is governed by their own privacy policies.
You may manage advertising preferences through your browser settings or the privacy tools provided by these platforms.
6. Cookies Policy
Our website uses cookies and similar technologies.
Cookies are small data files stored on your device that help websites remember information about your visit.
We use cookies to:
Essential Cookies
Support important website functions, including:
- Shopping cart operation
- Checkout process
- Account functionality
Analytics Cookies
Help us understand:
- Website usage
- Customer behavior
- Website performance
Marketing Cookies
Help us:
- Measure advertising performance
- Deliver more relevant promotions
You may disable cookies through your browser settings. However, certain website features may not function properly if cookies are disabled.
7. Third-Party Websites
Our website may contain links to third-party websites or services.
These external websites operate independently and have their own privacy practices.
The Container Store is not responsible for the privacy policies, content, or security practices of third-party websites.
We encourage you to review their privacy policies before providing personal information.
8. California Privacy Rights
If you are a California resident, you may have certain privacy rights under applicable California laws.
These rights may include:
- Requesting access to personal information
- Requesting correction of inaccurate information
- Requesting deletion of personal information where applicable
- Opting out of certain data sharing practices
To make a privacy request, please contact us using the information below.
9. Childrenβs Privacy
The Container Store does not knowingly collect personal information from children under the age of 13.
If you believe a child has provided personal information without proper authorization, please contact us.
We will take appropriate steps to remove such information from our records.
10. Data Security & Breach Notification
We maintain reasonable safeguards designed to protect your personal information.
In the unlikely event of a security incident affecting customer information, we will take appropriate steps according to applicable laws, including notifying affected individuals when required.
11. Email Communications
If you subscribe to our marketing communications, you may receive emails regarding:
- Promotions
- Product updates
- Special offers
All promotional emails include an unsubscribe option.
You may stop receiving marketing emails at any time by following the instructions provided in the email.
Order-related messages, such as confirmations and shipping updates, may still be sent when necessary.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements.
Any updates will be posted on this page with a revised effective date.
We encourage you to review this Privacy Policy occasionally to stay informed.
13. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us:
The Container Store
Email:
service@compurewellity.com
Phone:
+1 703 469 1560
Address:
2800 Clarendon Blvd R-750
Arlington, VA 22201
United States
Thank you for trusting The Container Store.
We are committed to protecting your privacy while providing a safe, reliable, and convenient shopping experience.