Terms of Service

OVERVIEW

Welcome to The Container Store.

The terms β€œwe,” β€œus,” and β€œour” refer to The Container Store. We operate this website and online store, including all related content, features, products, and services available through this platform (collectively referred to as the β€œServices”).

Our goal is to provide customers with convenient access to reliable home appliance solutions and a smooth online shopping experience.

These Terms of Service (β€œTerms”) explain the rules, responsibilities, and conditions that apply when you access or use our website, browse our products, or place an order with us.

Please read these Terms carefully before using our Services. By visiting our website, creating an account, placing an order, or interacting with our Services, you agree to be legally bound by these Terms and our Privacy Policy.

If you do not agree with these Terms, please do not access or use our website.

SECTION 1 β€” USING OUR WEBSITE

By using our Services, you confirm that you are legally able to enter into agreements under the laws applicable in your location.

You agree to provide accurate and complete information when placing an order, including your name, contact details, billing information, and shipping address.

You are responsible for maintaining the confidentiality of any account information associated with your purchases and for all activity conducted through your account.

You may not use our Services for unlawful purposes or in any way that may damage, disrupt, or interfere with our website operations.

SECTION 2 β€” PRODUCTS & AVAILABILITY

We make every effort to display our products accurately, including descriptions, images, specifications, and pricing.

However, please understand that:

  • Product colors may vary depending on your device settings
  • Product appearance may differ slightly from displayed images
  • Specifications and availability may change without prior notice

We reserve the right to update product information, limit quantities, discontinue products, or refuse orders when necessary.

SECTION 3 β€” ORDERS & PURCHASES

Submitting an order through our website represents your request to purchase products from The Container Store.

All orders are subject to acceptance and payment verification.

We reserve the right to:

  • Decline or cancel orders
  • Correct pricing errors
  • Limit purchase quantities
  • Restrict orders that appear fraudulent or unauthorized

If your order is changed or canceled, we will attempt to notify you using the contact information provided during checkout.

Orders are subject to our Return & Refund Policy.

Products purchased from our website are intended for personal household use only and may not be purchased for unauthorized resale.

SECTION 4 β€” PRICING & PAYMENT

All prices displayed on our website are subject to change without notice.

The final price charged will be the amount shown during checkout confirmation.

Prices may not include applicable taxes, shipping fees, or other charges unless specifically stated.

You agree to provide accurate payment and account information when completing a purchase.

By submitting payment information, you confirm that:

  • You are authorized to use the selected payment method
  • The information provided is accurate
  • Your payment provider will authorize the transaction

SECTION 5 β€” SHIPPING & DELIVERY

We work to process and deliver orders as efficiently as possible.

Estimated delivery times are provided for convenience and are not guaranteed arrival dates.

The Container Store is not responsible for delays caused by:

  • Shipping carriers
  • Weather conditions
  • Customs procedures
  • Events outside of our reasonable control

Once an order has been transferred to the shipping carrier, delivery responsibility is subject to the carrier’s handling process.

Please review our Shipping Policy for additional information.

SECTION 6 β€” INTELLECTUAL PROPERTY RIGHTS

All content available through our Services, including but not limited to:

  • Logos
  • Brand names
  • Product images
  • Text
  • Graphics
  • Website design
  • Marketing materials

are owned by The Container Store or used with proper authorization.

You may use our website only for personal and non-commercial purposes.

You may not copy, reproduce, modify, distribute, sell, or exploit any part of our website content without written permission.

SECTION 7 β€” THIRD-PARTY SERVICES

Our website may include features, payment systems, or links provided by third-party companies.

We do not control or guarantee the availability, accuracy, or performance of third-party services.

Your use of third-party platforms is subject to their own terms and policies.

SECTION 8 β€” USER FEEDBACK

If you provide reviews, comments, suggestions, or other feedback, you grant The Container Store permission to use such content for improving, marketing, and operating our Services.

You confirm that:

  • Your feedback does not violate third-party rights
  • Your content is accurate and lawful
  • Your submission does not contain harmful or misleading information

We reserve the right to remove content that violates these Terms or applicable laws.

SECTION 9 β€” INFORMATION ACCURACY

While we strive to maintain accurate information, occasional errors may occur.

We reserve the right to correct:

  • Product descriptions
  • Pricing information
  • Promotions
  • Availability details
  • Shipping information

We may update information or cancel affected orders if incorrect details are discovered.

SECTION 10 β€” PROHIBITED ACTIVITIES

You agree not to use our Services to:

  • Violate applicable laws or regulations
  • Attempt unauthorized access
  • Upload harmful software or viruses
  • Collect personal information from others
  • Misrepresent your identity
  • Interfere with website security or functionality

We reserve the right to suspend access if misuse of our Services is identified.

SECTION 11 β€” DISCLAIMER

Our website and products are provided on an β€œas available” basis.

While we make reasonable efforts to provide reliable products and information, we do not guarantee that:

  • The website will always operate without interruption
  • Information will always be completely error-free
  • Products will meet every individual expectation

Your use of our Services is at your own discretion.

SECTION 12 β€” LIMITATION OF LIABILITY

To the maximum extent permitted by law, The Container Store and its affiliates, employees, partners, and service providers shall not be responsible for indirect, incidental, or consequential damages resulting from the use of our website, products, or Services.

SECTION 13 β€” GOVERNING LAW

These Terms shall be governed and interpreted according to applicable laws in the jurisdiction where The Container Store operates.

Any disputes arising from these Terms will be handled through the appropriate legal channels within that jurisdiction.

SECTION 14 β€” CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes in our business practices, services, or legal requirements.

The latest version will always be available on this page.

Your continued use of our website after updates are posted means you accept the revised Terms.

SECTION 15 β€” CONTACT INFORMATION

If you have questions regarding these Terms of Service, please contact us:

The Container Store

Email:
service@compurewellity.com

Phone:
+1 703 469 1560

Address:

2800 Clarendon Blvd R-750
Arlington, VA 22201
United States

Thank you for choosing The Container Store.

We appreciate your trust and are committed to providing reliable products, secure shopping, and a better home experience.